SWOT Hospitality
Retail Store Manager
Antalya•Full-time
About the Job
About us:
SWOT Hospitality is a well-known food and beverage company that is committed to developing unique, creative, and well-executed concepts. Our goal is to revolutionize the industry by bringing innovative ideas to life that not only satisfy the palate but also stimulate the senses.
SWOT Hospitality is a well-known food and beverage company that is committed to developing unique, creative, and well-executed concepts. Our goal is to revolutionize the industry by bringing innovative ideas to life that not only satisfy the palate but also stimulate the senses.
We invite you to JOIN OUR TEAM and take pride in delivering exceptional guest experiences by blending creativity, passion for hospitality, and culinary expertise. At SWOT Hospitality, there are endless opportunities to develop your skills and advance your hospitality career to new heights.
A competitive salary and benefits package await you.
A competitive salary and benefits package await you.
About you:
The Retail Store Manager is responsible for overseeing the daily operations of the candy shop, ensuring exceptional customer service, achieving sales targets, managing staff, maintaining inventory levels, and creating a fun and welcoming shopping environment. The Store Manager will lead the team to maximize sales while ensuring operational excellence and brand standards are consistently maintained.
The Retail Store Manager is responsible for overseeing the daily operations of the candy shop, ensuring exceptional customer service, achieving sales targets, managing staff, maintaining inventory levels, and creating a fun and welcoming shopping environment. The Store Manager will lead the team to maximize sales while ensuring operational excellence and brand standards are consistently maintained.
Key Responsibilities:
Store Operations:
- Manage the day-to-day operations of the candy shop.
- Ensure the store is clean, organized, and visually appealing at all times.
- Monitor store opening and closing procedures.
- Ensure compliance with company policies, procedures, and health & safety regulations.
Sales & Customer Service:
- Drive store sales and achieve monthly revenue targets.
- Deliver outstanding customer service and create a positive shopping experience.
- Handle customer inquiries, complaints, and feedback professionally.
- Implement promotional activities and seasonal campaigns to increase sales.
Team Management:
- Recruit, train, coach, and supervise store employees.
- Prepare staff schedules and manage attendance.
- Conduct performance evaluations and provide ongoing feedback.
- Motivate team members to achieve sales and service goals.
Inventory Management:
- Monitor stock levels and ensure product availability.
- Coordinate inventory counts and stock replenishment.
- Minimize product loss, damage, and shrinkage.
- Manage ordering and receiving of candy, chocolates, and related merchandise.
Merchandising:
- Ensure attractive product displays and merchandising standards.
- Execute seasonal and promotional displays.
- Maintain product pricing accuracy and proper labeling.
Financial Management:
- Manage daily cash handling and reconciliation procedures.
- Prepare sales reports and analyze store performance.
- Control expenses and support profitability goals.
- Monitor key performance indicators (KPIs) and implement improvement plans.
Qualifications:
- High school diploma or equivalent; Bachelor's degree preferred.
- 3–5 years of retail management experience.
- Experience in food, confectionery, or specialty retail is an advantage.
- Proficiency in POS systems and basic computer applications.
About SWOT Hospitality
SWOT Hospitality is a well-known food and beverage company that is committed to developing unique, creative, and well-executed concepts. Our goal is to revolutionize the industry by bringing innovative ideas to life that not only satisfy the palate but also stimulate the senses.
We invite you to JOIN OUR TEAM and take pride in delivering exceptional guest experiences by blending creativity, passion for hospitality, and culinary expertise. At SWOT Hospitality, there are endless opportunities to develop your skills and advance your hospitality career to new heights.
We invite you to JOIN OUR TEAM and take pride in delivering exceptional guest experiences by blending creativity, passion for hospitality, and culinary expertise. At SWOT Hospitality, there are endless opportunities to develop your skills and advance your hospitality career to new heights.